Privacy Policy

At Gen-Link AI ("we", "our", or "us"), accessible from gen-link-ai.net, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of information collected and recorded by Gen-Link AI and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide when requesting a demo, contacting us, or using our AI voice receptionist and automation services. This includes name, phone number, email address, business name, and incoming call audio transcripts processed on your behalf.

2. How We Use Your Information

• To operate, maintain, and provide our 24/7 AI Receptionist and workflow services.
• To respond to your inquiries and schedule consultations.
• To send confirmation SMS and email notifications regarding bookings.
• To analyze and improve the accuracy and speed of AI model responses.

3. Data Security & HIPAA / Compliance

We implement strict technical and organizational safeguards for data encryption in transit and at rest. Client data is never sold to third parties.

4. Contact Us

If you have questions regarding this Privacy Policy, please contact us at info@gen-link-ai.net.