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AI Receptionist for HVAC Contractors

Never Miss Another HVAC Call

When the phone rings and no one answers, that lead calls the next company. Nova Grant answers every call in under 2 seconds — books tune-ups, dispatches no-heat and no-AC emergencies, and captures leads 24/7, even during seasonal spikes.

27%
of home service calls go unanswered
$45,600
avg. annual revenue lost to missed HVAC calls
<2 sec
Nova Grant's average answer time
What it handles

What Nova Grant Can Handle for HVAC Contractors

From the first ring to the booked job — Nova Grant works around the clock so your team doesn't have to.

Answer every call instantly (24/7)

Capture leads even when you're on a job, driving, or off the clock — no voicemail, no overflow.

Dispatch no-heat and no-AC emergencies

Nova Grant recognizes true emergencies and prioritizes them for same-day dispatch over routine tune-ups.

Book tune-ups and maintenance automatically

Sync seasonal maintenance appointments directly into your dispatch and scheduling software — no manual re-entry.

Handle seasonal call spikes without dropping calls

Handles a high volume of simultaneous calls, so nothing gets lost during your busiest season.

Qualify leads before they hit your schedule

Filters out low-quality inquiries and prioritizes high-value jobs with custom qualifying questions.

Send confirmations and reminders

Reduce no-shows and last-minute cancellations with automated appointment reminders.

See it in action

Hear the AI work — then see what you're losing.

Watch a live call get answered, qualified, and booked. Then plug in your numbers to see the revenue you could be recovering.

Nova Grant, Gen-Link AI receptionist
Nova Grant · AI Receptionist
Incoming call…
Incoming call
+1 (708) 555-0142
Caller
"Hi, I was wondering if you have any appointments available this week?"
Nova Grant
"Absolutely! I can help you with that. What day works best for you?"
Caller
"Do you have anything on Thursday?"
Nova Grant
"Yes, we have a 2:30 PM slot available. Would you like me to book that for you?"
Thu, 2:30 PM— checking calendar…
Caller
"Yes, that works."
Nova Grant
"Great, you're all set. You'll receive a confirmation shortly."
Appointment booked · Confirmation sent
5 calls
$500
25%
What we help you recover every month
$15,625

Based on a 25-day working month — and that's just the phones. The hours saved on intake, follow-ups, and reporting are on top of this.

Recover This Revenue
FAQ

HVAC Questions, Answered

Can the AI tell the difference between a 'no heat, it's freezing' emergency and a routine tune-up request?▾
Yes — the AI is trained to recognize true emergencies like no heat or no AC and prioritize them over routine requests like tune-ups.
How much revenue are we losing from missed HVAC calls each year?▾
Industry data shows the average HVAC business loses around $45,600 a year to missed calls — our ROI calculator can estimate your specific number.
What's the ROI timeline for Nova Grant versus hiring a dispatcher?▾
Most HVAC businesses see Nova Grant pay for herself within a few months by capturing calls that would otherwise go to a competitor.
Does the AI keep working during seasonal call spikes without dropping calls?▾
Yes — it handles a high volume of simultaneous calls, so it won't drop calls even during your busiest seasonal spikes.
Does a booked job actually sync into our dispatch/scheduling software, or does someone re-enter it?▾
Yes — bookings sync directly into your dispatch and scheduling software in real time, with no manual re-entry.
Can I set rules for which jobs get same-day dispatch versus a scheduled visit?▾
Yes — you can set rules for which job types are dispatched same-day versus scheduled out.
How much does Nova Grant cost for an HVAC business?▾
Plans start at $349/month for 24/7 AI call answering and booking, and $849/month for the Partner plan with full back-office automation. Book a free AI assessment for an exact quote.

Ready to stop missing HVAC calls?

Book a free AI assessment. We'll walk through your call volume, your workflow, and exactly what Nova Grant can take off your plate.

Nova Grant, Gen-Link AI receptionist
Hi, I'm Nova Grant! Have a question about my skillset or operations automation?
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