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Med Spa in Columbus, OH
HIPAA Compliant · BAA Included

AI Receptionist for Med Spas in Columbus

Columbus med spa businesses lose customers every time a call goes to voicemail. Nova Grant answers in under 2 seconds, books the appointment, and logs the lead — 24/7 — so your Columbus business never misses another call.

HIPAA CompliantBAA Signed with Every ClientEnd-to-End EncryptionNo PHI Used for Model Training

Columbus's med spa market — concentrated in the Short North, Easton, and the growing north side — runs on Instagram and Facebook inquiries that come in at all hours. An after-hours injectables inquiry that waits until morning is a client who books the next med spa on their feed. Nova Grant captures after-hours inquiries from social and your website, books injectables and laser treatments, and syncs to your CRM — 24/7, HIPAA compliant with a BAA.

60%+
of med spa inquiries arrive after hours
<3%
of voicemail callers ever leave a message
<2 sec
Nova Grant's answer time on a social inquiry
What it handles

What Nova Grant handles for Columbus Med Spas

Built for Columbus's social-driven med spa market — capture every after-hours inquiry before it goes to the next feed.

Capture after-hours inquiries

Nova Grant captures after-hours inquiries from Instagram, Facebook, and your website so no lead slips through when your front desk is closed.

Book injectables, laser, and body contouring

Books aesthetic services directly into your schedule in real time, with no double-bookings.

Answer common patient questions

Services, pricing, hours, and location — answered without tying up your staff.

Sync to your scheduling and CRM

Gen-Link AI connects directly with your scheduling and CRM platforms so bookings and leads sync automatically.

Capture and qualify new leads

Collect name, treatment interest, contact info, and intent — automatically and accurately.

Send follow-ups and reminders

Reduce no-shows with automated confirmations and reminders sent right to your clients.

Service Area

Serving Columbus Med Spas across the metro

Short North & Arena DistrictGerman Village & Merion VillageDublin & NorthwestEaston & East SideHilliard & Grove City
See it in action

Hear the AI work — then see what you're losing.

Watch a live med spa call get answered, qualified, and booked. Then plug in your numbers to see the revenue you could be recovering in Columbus.

Nova Grant, Gen-Link AI receptionist
Nova Grant · AI Receptionist
Incoming call…
Incoming call
+1 (708) 555-0142
Caller
"Hi, I was wondering if you have any appointments available this week?"
Nova Grant
"Absolutely! I can help you with that. What day works best for you?"
Caller
"Do you have anything on Thursday?"
Nova Grant
"Yes, we have a 2:30 PM slot available. Would you like me to book that for you?"
Thu, 2:30 PM— checking calendar…
Caller
"Yes, that works."
Nova Grant
"Great, you're all set. You'll receive a confirmation shortly."
Appointment booked · Confirmation sent
5 calls
$500
25%
What we help you recover every month
$15,625

Based on a 25-day working month — and that's just the phones. The hours saved on intake, follow-ups, and reporting are on top of this.

Recover This Revenue
FAQ

Med Spa in Columbus — Questions, Answered

How much does Nova Grant cost for a med spa?▾
Plans start at $349/month for 24/7 AI call answering and booking, and $849/month for the Partner plan with full back-office automation. Book a free AI assessment for an exact quote for your med spa.
Can Nova Grant book injectables, laser treatments, and body contouring appointments?▾
Yes — Nova Grant books injectables, laser treatments, body contouring, and other aesthetic services directly into your schedule in real time, with no double-bookings.
Does Nova Grant capture after-hours inquiries from Instagram, Facebook, and my website?▾
Yes — Nova Grant captures after-hours inquiries from Instagram, Facebook, and your website so no lead slips through when your front desk is closed.
Is Nova Grant HIPAA compliant for med spa patient data?▾
Yes. Nova Grant is built to HIPAA standards, and we sign a Business Associate Agreement (BAA) with every healthcare client, including med spas.
How does Nova Grant integrate with our med spa scheduling and CRM software?▾
Gen-Link AI connects directly with your scheduling and CRM platforms so bookings and leads sync automatically, with no manual re-entry.
Is your AI receptionist safe for healthcare?▾
Yes, our AI receptionist, Nova Grant, is HIPAA compliant. We built it specifically for medical and dental practices, so protecting patient information isn't an add-on — it's part of how the system is designed to work. We sign a Business Associate Agreement (BAA) with every healthcare client. Patient data is encrypted in transit and at rest, access is locked down and logged, and we retain only the information necessary to do the job. Nova Grant can answer your phones, book appointments, and handle intake for your practice without putting patient privacy at risk.
How does Nova Grant capture after-hours Instagram inquiries for a Columbus med spa?▾
When a Columbus client messages your med spa on Instagram or Facebook after hours, Nova Grant captures the inquiry instantly, answers common questions about services and pricing, and books the injectables or laser appointment — so the client never moves on to the next med spa on their feed.
Can Nova Grant book injectables, laser, and body contouring for a Columbus med spa?▾
Yes — Nova Grant books injectables, laser treatments, body contouring, and other aesthetic services directly into your Columbus med spa's schedule in real time, with no double-bookings.
Does Nova Grant sync to the scheduling and CRM software Columbus med spas use?▾
Yes — Gen-Link AI connects directly with Boulevard, Vagaro, Mindbody, Mangomint, and Zenoti, so bookings and leads sync automatically into your Columbus med spa's system with no manual re-entry.

Ready to stop missing med spa calls in Columbus?

Book a free AI assessment. We'll walk through your call volume, your workflow, and exactly what Nova Grant can take off your plate — whether you're in Columbus or anywhere in the Columbus Metro.

Nova Grant, Gen-Link AI receptionist
Hi, I'm Nova Grant! Have a question about my skillset or operations automation?
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